Returns Policy

If you are not entirely delighted with the products that you have purchased, you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, and with their original packaging.

Anything bespoke or made to order always has a no return policy provided it was made to specification

Please enclose a note on which items you are returning it and stating your order number. Write the address below on your parcel and take to your nearest post office. Alternatively you can contact us at [email protected] to arrange a collection if that is more convenient.

AllÓRA
66 Oxford Gardens
London
W10 5UN